The window’s sash can detach from the frame and fall, posing an injury hazard to consumers.
About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico) Aluminum Pergola
Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on “Recall Notice” for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The molded plastic drain pan located at the bottom of the evaporator coil can overheat, melt and deform, posing a fire hazard.
The plastic zip tie used with the recalled furniture tip kits can become brittle or break, which can allow a clothing storage unit that is anchored to the wall to detach during a furniture tip-over event, posing a tip-over and entrapment hazard that can result in death or serious injuries to children.
The lithium battery in the electric start system can overheat, posing a burn hazard.
The top and bottom of the internal inverter boards of the power stations can overheat, posing fire and burn hazards.
The window’s sash can detach from the frame and fall, posing an injury hazard to consumers.
The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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